Ecommerce
Keep customers informed from payment to delivery, then ask for a review.
- TriggerOrder placed
- ActionCustomer email
- ActionPayment confirmed
- OutcomeReview request
Solutions
Start from the outcome you want.
Each flow below is built from the same parts: a trigger from your customer’s activity, PlugFlow steps, and an outcome in the tools you use.
Lead Conversion
Automatically route new leads to the tools and people that need them.
- TriggerWebsite lead
- ActionCRM record
- ActionTeam notified
- OutcomeFollow-up sent
Payments
Turn every Razorpay payment into a receipt, a record and a heads-up for your team.
- TriggerPayment received
- ActionConfirmation
- ActionCRM or sheet updated
- OutcomeTeam notified
Customer Proof
Collect reviews after fulfilment, approve them, and publish them where buyers look.
- TriggerOrder fulfilled
- ActionReview request
- CheckApproval
- OutcomeTestimonial wall
Agencies
Set up one client, clone what works to the next, and keep every client separate.
- TriggerNew client
- ActionClone workflow
- ActionMonitor usage
- OutcomeManaged independently
How it fits together
Customer activity in, business outcome out.
Native capabilities, automations, integrations and your own code share one event stream.
- Order fulfilledleads toRequest a testimonial
- Payment completedleads toNotify the team and update the CRM
- Lead capturedleads toCreate a CRM record and follow up
- Testimonial approvedleads toPublish it on a widget
- Website eventleads toStart a workflow
- Custom API eventleads toRun your actions
Connect. Automate. Flow.
Pick a pack and switch it on.
Packs for customer reviews, lead conversion, order notifications and payment automation are ready to install on the free plan.